Returns

Are you unhappy with the product you ordered and want to return it?
No problem, we’re here to help.

When shopping at Another-Label.com, you, as an online customer, have 14 days to return your order, starting from the day you receive it.

In the event that the period expires on a holiday, Saturday, Constitution Day, on 24 December or 31 December, you may withdraw from the contract on the following weekday.

Please make to include a note with your order number and name in your return package and send your return to the following address:

Lireweg 10
2153 PH, Nieuw-Vennep
THE NETHERLANDS

It's recommend to send your return packages via a tracked and signed service. This ensures that your items are safely delivered back to us. Return costs are not covered by Another-Label. We guarantee a refund if the product(s) are returned in perfect condition including their tags, in the original packaging. The goods must be unwashed, unworn, unaltered in any way and accompanied by a completed return form.

You can only return your online purchase by returning the goods to our warehouse. It is not possible to return an item to one of the selling points.

We kindly ask for your understanding that Another-Label cannot be held responsible for any delays, lost packages, or errors made by the shipping carrier. However, we are committed to assisting you in resolving any issues that may arise during the return shipping process. If you encounter any problems with your return shipment, please don't hesitate to contact our customer service team at customerservice@another-label.com, and we will do our best to help you track and resolve the issue.